Privacy Policy

Privacy Policy

The controller for data processing is:
SELARAS – Gebert & Simon GbR
Siedlerweg 25
83088 Kiefersfelden

Email: info@selaras.de

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below, we provide you with detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the volume of data transferred, and the requesting provider (access data), and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our services. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in the correct presentation of our services pursuant to Art. 6(1) sentence 1 lit. f GDPR.

2. Data processing for contract fulfillment and contacting

2.1 Data processing for contract fulfillment

For the purpose of contract fulfillment (including inquiries regarding and processing of any existing warranty and performance claims as well as any legal update obligations) pursuant to Art. 6(1) sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as we require this data to fulfill the contract and cannot process the order without it. The data collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods pursuant to Art. 6(1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

2.2 Customer account

To the extent that you have given your consent for this in accordance with Art. 6(1) sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the account and storing your data for future orders on our website. You can delete your customer account at any time by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After the deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

2.3 Contacting

In the context of customer communication, we collect personal data to process your inquiries pursuant to Art. 6(1) sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as we require this data to process your inquiry. The data collected can be seen from the respective input forms. After your inquiry has been completely processed, your data will be deleted, unless you have expressly consented to further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

3. Data processing for shipping purposes

For the fulfillment of the contract pursuant to Art. 6(1) sentence 1 lit. b GDPR, we pass your data on to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4. Data processing for payment processing

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the payment transaction to our technical service providers, who act for us as processors, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of contract fulfillment pursuant to Art. 6(1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data necessary for the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
For questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for fraud prevention and optimization of our payment processes

If necessary, we provide our service providers with further data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g., invoicing, processing of disputed payments, support for accounting). This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud and in efficient payment management pursuant to Art. 6(1) sentence 1 lit. f GDPR.

5. Cookies and other technologies

General information

To make your visit to our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy on terminal devices
When using our online offer, we use strictly necessary technologies to be able to provide the expressly requested telemedia service. The storage of information in your terminal device or access to information already stored in your terminal device does not require consent in this regard.

For functions that are not strictly necessary, the storage of information in your terminal device or access to information already stored in your terminal device requires your consent. Please note that if you do not grant consent, parts of the website may not be fully usable. Any consent you have given remains valid until you adjust or reset the respective settings on your device.

Possible subsequent data processing by cookies and other technologies

We use technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process your IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information about the content of the shopping cart). In the context of a balancing of interests, this serves to safeguard our predominant legitimate interests in an optimized presentation of our offer pursuant to Art. 6(1) sentence 1 lit. f GDPR.

Cookie settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of technologies pursuant to Art. 6(1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

6. Social Media

6.1 Social buttons from Facebook (by Meta), Instagram (by Meta), Whatsapp

Our website uses social buttons from social networks. These are merely integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when you access our website. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There, you can, for example, use the Like or Share button.

6.2 Our online presence on Facebook (by Meta), Instagram (by Meta)

Insofar as you have given your consent for this to the respective social media operator in accordance with Art. 6(1) sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the aforementioned social media, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. Should you still require help in this regard, you can contact us.

Facebook (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard contractual clauses of the European Commission.

Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard contractual clauses of the European Commission.

7. Contact options and your rights

7.1 Your rights

As a data subject, you have the following rights:

• pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent described therein;
• pursuant to Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
• pursuant to Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is necessary
  
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest; or
  • to assert, exercise, or defend legal claims;
• pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
  
  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you oppose its deletion;
  • we no longer need the data, but you require it for the assertion, exercise, or defense of legal claims; or
  • you have objected to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;
• pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

7.2 Contact options

If you have any questions regarding the collection, processing, or use of your personal data, or for information, correction, restriction, or deletion of data, as well as the revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.